Holden has been working with the City since he was 16, and says he took on the role as City Manager because he wanted to make Regina a better place to live.
He says there are specific areas he’s looking to improve.
“Customer service and service delivery, employee engagement and building a culture of collaboration within the organization, ensuring accountability and openness for our organization, and improving trust and confidence in the City.”
He says he’s been open to hearing what’s needed to strengthen the City’s operations.
“I spent a lot of time in the last three and a bit months listening. Listening to our employees, listening to community leaders, interacting with residents, and I think that’s important.”
He says the ‘restructuring’ of senior staff was needed to build better relationships within the organization. The City of Regina let go of its Deputy City Manager about two months after Holden took the position.