There will be an audit of the province’s 911 system, as the emergency response winds down from the wildfires and windstorms on Tuesday.
Callers reported that they were getting an “all circuits busy” message when calling 911.
Saskatchewan’s Commissioner of Emergency Management and Fire Safety says the province-wide dispatch centre in Prince Albert received over 11-hundred calls in just a few hours.
Staff that were off-duty came in to help, and other calls rolled over to the 911 systems in Saskatoon and Regina.
Duane McKay says they will be looking at how the system did in terms of handling that volume of calls.
Although an answer centre in Prince Albert has been around for awhile, based out of the basement of City Hall, this past September was the grand opening of a new state-of-the-art location to handle all of the province’s 911 calls other than Saskatoon and Regina which have their own centres.
Since 2006, the province has co-managed provincial emergency communications services through a partnership with the City of Prince Albert.
During the grand opening, it was announced a new Crown Corporation, the Saskatchewan Public Safety Agency, would transform the way 911 emergency services are delivered.