Earlier this week I had a couple of errands to run which included a stop at Walmart in Grasslands. I didn’t have much to buy and the bill only came to around $45. I was surprised how busy it was for a weekday afternoon and by the time I got in line to pay there were 4 or 5 people lined up behind me.
Usually I run in to someone I know, but on this day I didn’t and I was happy about that.
When I got to the til to pay I inserted my debit card and went to work plugging numbers. Then the card machine went to work, against me. I was waiting for the “transaction approved” statement to come up on the card machine. Instead I got “account limited,” or something like that. I’d never seen that before. My transaction wasn’t approved and I was more than a little embarrassed. Instead of giving it another shot, I pulled out one of my credit cards and took care of my purchase.
On the drive home I kept wondering to myself what “account limited” meant. I’d never seen that before. I’d already been to a couple of stores before that and the card worked just fine!
When I got home I immediately made a call to my bank. I haven’t had to call my bank for I don’t know how long. We do all of our banking on the web. After I dialled I had to plug in what seemed like a million different numbers before getting the dreaded “due to a high volume in customers, your wait could be five minutes or longer.” I didn’t mind. I was on a mission to find out what in the world was going on. I waited and waited and waited. Finally, after half an hour, Shelly came on the line and asked what it was I needed.
After I explained to her what had happened, she was as perplexed as I was. There are no limits on our account and there was more than ample cash in the account to cover the purchase. The diagnosis was that the problem wasn’t at the bank’s end, it was with the debit machine itself. She suggested next time to just try again. Sometimes there is a glitch in the machine and most times it’ll correct itself when everything is re-entered. I had actually thought about that at the time, but I didn’t want to chance it!
The next day I was back at it with the debit card and everything worked just fine.
I hope I don’t see any of the people who were in line behind me that day! I can hear them now. “Hey, there’s that guy I was telling you about. You know, the one that didn’t have $45 in his bank account. What a loser.”