While the temperature has gone significantly down, the calls for road side assistance with CAA has gone up.
Many vehicles could be having battery troubles in the cold, which has caused CAA to remind their customers to be patient with the high volume in calls.
Christine Niemczyk from CAA says they have increased staff in key areas in the wake of this cold weather.
“We’ve also increased our staff at our communications centre, who are handling the calls from members and motorists,” Niemcyzk says. “We’ve also upped our contractors and our fleet as well just to make sure we can maintain everyone’s requests as best as possible. We know in Regina and Saskatoon we have a bit of a wait period, so again we thank everyone for their patience.”
Niemcyzk, who is the Director of Communications for CAA, says those who have an emergency need to let that be known during their call for service.
“If it is an emergency, please let our communications centre staff know when you do call for road side assistance,” Niemcyzk says. “You are put at a priority if you’re stranded, and thanks to other motorists for understanding that anyone that is stranded we need to get to as promptly as possible.”
Niemczyk says people who are waiting for service should stay in their vehicle or wait indoors until road side assistance arrives.