The Regina Police Service is changing their response to alarm calls.
The move, effective January 1st, is being done in order to make the policy more efficient.
“One of the criteria that we’re asking alarm monitoring companies is to contact at least two keyholders that they have on their permit before they contact police,” said Elizabeth Nguyen, RPS Communications Manager.
The service, according to a news release, expect this change to improve their response times for calls of a more pressing matter.
Nguyen said it’s all about those companies doing their due diligence.
“There are some alarm companies that will call us and say ‘we don’t have any keyholders on file,” she said. “They haven’t really done their part in verifying the alarm.”
Police will now no longer attend to alarm calls at a commercial location during business hours. However, police will still attend all all panic, hold-up calls, as well as alarms of duress and those alarms that have been verified to be activated.