MOOSE JAW–The City of Moose Jaw is ramping up efforts to complete its Smart Water Meter Project by reaching out directly to residents who have not yet scheduled their mandatory meter upgrade.
Starting this week, the City’s contractor, Neptune Technology Group, will begin distributing door hangers to properties that still need to book an appointment. The installation is required under City By-Law #5152 and is being offered at no cost to property owners.
What You Need to Know
- Installation Time: 30 to 90 minutes
- Temporary Water Shut-Off: Yes, during installation
- Cost: Free
- Appointment Hours:
- Monday to Friday: 8:00 a.m. – 8:00 p.m.
- Saturday: 9:00 a.m. – 6:00 p.m.
Residents are asked to book their appointment within one week of receiving a letter or door hanger. Failure to do so may result in penalties, including the potential termination of water service.
Why Upgrade?
The new smart meters offer several benefits:
- No more submitting manual readings
- No need for utility staff to enter your home
- Accurate billing based on real-time data
- Reduced risk of billing errors
- Early detection of water leaks
Project Background
The Smart Water Meter Project was approved by City Council in 2020. Since November 2022, Neptune Technology Group has been working to install approximately 12,500 smart meters across Moose Jaw.
How to Book
Appointments can be scheduled online or by phone. For more information, visit the City of Moose Jaw’s official website or contact the Water Meter Project team directly.
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