REGINA — Regina Mayor Chad Bachynski says changes could be coming after residents raised concerns about the City of Regina’s move to app-only downtown parking payments.
As of March 1, all downtown on-street parking meters will be transitioning to the PayByPhone system, eliminating coin payments. Drivers will be required to pay using the PayByPhone mobile app, website, or automated phone line, with payments processed through credit cards, debit cards, Apple Pay, Google Pay or PayPal.
The shift, approved during the city’s 2026–27 budget process, was pitched as a modernization effort aimed at improving efficiency and reducing maintenance costs tied to aging parking meter infrastructure.
But for many residents, the change has created frustration.
On Friday afternoon, Bachynski addressed the backlash directly on his social media accounts.
“Regina, we’ve heard your valid concerns around the new parking metre changes with respect to the pay-by-phone app. I’m working closely with city administration to rectify this and ensure we have options for everyone, including those without phones or credit cards. You can expect to see this discussed with a recommendation at next Wednesday’s executive committee meeting and a go-forward plan from there.”
The response follows days of online criticism from residents who say the move excludes seniors, people without smartphones, individuals who prefer cash, and those without access to credit cards. Others have questioned potential service fees associated with app-based payments.
While digital parking options have existed in Regina for years alongside traditional coin meters, this marks the first time the city ia about to remove the physical payment option entirely for downtown street parking.
City officials have previously said the transition aligns Regina with broader municipal trends toward contactless services and digital infrastructure. Supporters of the system point to conveniences such as extending parking sessions remotely and receiving expiration reminders without returning to the vehicle.
Still, the intensity of the public response appears to have prompted further review.
Next Wednesday at executive committee meeting, administration is anticipated to bring forward recommendations. Any proposed changes would then move through council for approval.
